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Frequently asked questions
Check in / Check out ?
On the day of your arrival, you can check in from 4pm.
Please give us early notice if you will be arriving later than 7:30pm.
If you need to leave your luggage, please let us know and we will arrange for you to bring it between noon and 1pm.
You will then find your luggage in your bedroom when you return.
(If ever the room is already available, you would be able to check in).
The day of your departure, you will need to check out before 11:30 am.
We do not offer dinner in the Château. There are a lot of quality restaurants near by that you can get to within a few minutes drive, and we will be happy to recommend you the best places around according to your preferences. However, if you are staying in one of our Gites, you will have at your disposal a fitted kitchen so that you can cook at your own convenience.
Where can we park?
The château does not have a closed garage but does have a spacious outdoor car park inside the domain.
Can you take card payments?
Yes we do, you can pay both the deposit and the full payment of your stay either by cash or check.
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Can I bring my dog?
We absolutely love animals; we share our daily life with a little dog, a few cats and even some goats. In order to avoid any troubles between the animals, we are sorry to not be able to accept your pet.
Have the bedrooms got air conditioning?
No, the Chateau does not have an air conditioning system.
Have you got any bedroom for 3 people?
All the bedrooms of the Château are made for 2 people only, with no extra bedding. However, we can provide you with a baby’s cot (free of charge) if you need it.
Do we need to bring our pool towels?
No you don’t, all the laundry is available in each bedroom of Château Chavagnac.
When coming from Lyon, which exit is best to take on the motorway?
The Château is only a fifteen-minutes drive from the exit Tain l’Hermitage/ Tournon.
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